Accessibility statement for the United Kingdom Country Signing Certificate Authority
This accessibility statement applies to the UK Country Signing Certificate Authority website.
This website is run by His Majesty’s Passport Office. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- zoom in up to 400% without the text spilling off the screen
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We’ve also made the website text as simple as possible to understand.
AbilityNet (opens in new tab) has advice on making your device easier to use if you have a disability.
Feedback and contact information
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
- email us at: alternativeformats@homeoffice.gov.uk
It will help us if you can tell us what assistive technology you use.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact us (opens in new tab).
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS) (opens in new tab).
If you are in Northern Ireland and are not happy with how we respond to your complaint you can contact the Equalities Commission for Northern Ireland (opens in new tab) who are responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’) in Northern Ireland.
Contacting us by phone or visiting us in person
We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.
Our offices have audio induction loops, or if you contact us before your visit we can arrange a sign language translator or other support to help you.
Find out how to contact us (opens in new tab).
Technical information about this website’s accessibility
His Majesty’s Passport Office is committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
The UK Country Signing Certificate Authority website is a new service. It will be tested and checked for compliance with Web Content Accessibility Guidelines (WCAG) 2.2 (opens in new tab) AA standard. We will update this page with the compliance status and list any non-compliant issues.
Disproportionate burden
At this time, we have not made any disproportionate burden claims.
What we’re doing to improve accessibility
We are committed to making this website accessible for all users, and compliant with the Web Content Accessibility Guidelines (WCAG) version 2.2 AA standard.
We will update the website to GOV.UK Frontend v5 and update this page when we fix any issues that fail to meet WCAG version 2.2 AA standard.
Preparation of this accessibility statement
This statement was prepared on 6 March 2025.
It was last reviewed on 6 March 2025.